• Is your library staff overworked? Would you like to free your staff for other tasks?

-- Relais can automate daily ILL processes to free your staff for more complex tasks.

• Do you want to have control over how automated your ILL processes should be?

-- Relais allows you to decide how mediated or unmediated you want your request process to be.

• Do you want to decrease the amount of time it takes to process a request from start to finish?

-- Relais' automation allows  you to take ILL to a new level. With the advent of electronic delivery, staff rarely has to intervene.

• Would you like to give your users more power - allow them to access all of their request information?

  -- Relais allows your users to not only enter requests online for direct linking to the database and automated processing, but also allows them to view their request status and send your staff messages.

• Do you want to increase your annual budget? How?

-- Increase the number of requests handled without increasing staff time. Relais is so easy for your users that your request demands will increase, without your staff intervention increasing because of the high level of automation offered.

• Do you want to be able to give your administrators statistics the reports they want to see?

-- Relais allows you to query any data in order to create reports of all kinds.

• Do you want to ensure that your users are typing in the correct citations?

-- Relais offers an access link using open URL so citation information found in diverse database are automatically entered into our forms.

• Do you want to dispel the myth of the outdated library?

  -- Relais provides access points for your users. Our main client is your client, your user, and we're making it easier than ever to break down the barriers and make the library something that users can rely on. Even when a document is not within physical reach, Relais helps you provide your user top quality in a timely and efficient manner.

• Are you tired of working with so many systems, your don't know which is which?

-- Relais integrates request management, scanning and delivery all in one package - no need to learn multiple systems.