Through its range of products Relais International provides highly sophisticated systems and software to automate and streamline operations in traditional ILL, Document Delivery and consortial resource sharing services as well as for services supporting on campus delivery and distance education programs. Click here to see some of the libraries using Relais products. Contact Relais International for more information about any Relais products or click here to arrange an online demonstration.

Relais D2D - Discovery to Delivery - consortial resource sharing

Relais D2D integrates the end-user discovery experience with request management. D2D optimizes the user's ability to discover items of interest and get immediate access to or request delivery of the material with minimal or no intervention by staff. Based on a modular open approach, a library can further optimize its options by combining the functionality in D2D with other systems and software making D2D the future for resource sharing. As an open solution, Relais D2D can be used with other discovery interface that may already be in use in your library. Click here for more details.

When your user selects an item from the results list, our unique and state of the art "check availability" web service checks the item is truly available in the consortium (based on each libraries local policies for lending). Load balancing a routing list is generated and the request is sent to the first library on the routing list without staff mediation. Click here for more information about consortia and groups of libraries using Relais D2D.

Relais ILL - end to end request management - fully integrated with scanning, use of e-documents and delivery

Use the Relais ILL web form in conjunction with OpenURL to streamline the way in which your users submit requests. Using the Relais search results - build routing lists for your requests - automatically.

Send and receive requests to and from other ILL management systems including WCRS. Use the fully integrated scanning software (optional) to scan paper documents for delivery via Ariel, Odyssey, post to web or as an email attachment. Empower your patrons and other libraries - allow them to check on the status of their requests at any time.

Relais Express and Relais Express PLUS - easy to learn scanning software and automated delivery options in one package

Use Relais Express, to convert paper documents to electronic format, or use existing electronic documents, and deliver them to your own users or to other libraries. With Relais Express PLUS multiple scanning stations can be connected.

Click here for more details on what other libraries are currently using Relais products.