Relais Access - How does a library or patron enter requests via the Web forms?

1. Using a supported browser, patrons should go to the /access/loginj.jsp URL and enter their personal Login ID and Password.  Institutions should go to the /access/loginInstitution.jsp URL and enter their assigned Login ID and Password.

   Details include:

   Image file name & location

   File format

   Compression

   Current Page

   Bits per pixel

   X resolution

   Y resolution

   Image Height

   Image Width

   Size in memory

   Size on disk

   Relais Access

   • Internet Explorer 6.0 & 7.0

   • FireFox 1.5 & 2

   • Netscape 8.0 & 9.0

   • Opera 8.5

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   Secure Post-to-Web

   • Adobe Reader 5.0 and up - The Adobe browser plug-in is used to display the document Internet Explorer 6.0 + - Recommended browser FireFox 1.5 or 2 - Requires the use of a Tomcat port redirector. Netscape 8.0 or 9.0. - No issues found Opera 8.5 - Does not support the Adobe browser plug-in Google Toolbar 3.0 - No issues found Yahoo Toolbar 6.2 - No issues found.

    

    

2. Select Request Book or Request Article.

3. Click Submit. 

4. • This displays the Book Request or Journal/Article Request form as appropriate.

4. Validate and type the request details based on the input fields provided.

• If the material requested is not a monograph or a journal article (i.e.  Audiovisual, Government Doc, Thesis, etc) you may change the Publication Type on the Confirm Delivery Information window.  Use the Article Request window for non-monographic information as it provides more flexibility for data entry.

• Mandatory input fields display with a red star at the end of the input field.

• The more bibliographic information you type, the more information is available when attempting to service the request.

5. When all bibliographic information has been entered, the user can scroll through the user specific detail fields to confirm the Delivery and Messaging information.

6. Click Reset Form to clear the input fields of input data.

7. Click Request Book or Request Article once all data has been entered and validated to submit the request.

6. • A Request Submitted message displays asking you to confirm the submission of the request and then provides the assigned Relais Request Number.

   • If data for a mandatory field has not been entered, a message displays in red, e.g., Book title is a required field.

   • If the patron has a valid Messaging E-mail address, an e-mail notification is also sent.

A patron notification is not sent when entering a request via the staff interface.  It is sent when entering a request via Relais Access.

Last Updated: August 22, 2007